This Privacy Policy applies to www.doctorslink.in and the android applications for Patients & For Doctors
We at www.doctorslink.in recognize the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This policy describes how we treat user information we collect on http://doctorslink.in and the android application. This Privacy Policy applies to all our Users. By visiting and /or using our products and Services, you agree to this Privacy Policy.
The terms 'You' or 'Your', refer to you as the registered or non-registered user of our Website or of the services offered by us.
Authorization
Privacy Policy is concerned with the collection, use, storage, processing, disclosure, transfer and protection of your information gathered when You use the Website and/or the Services. By accepting the Terms of Use or by providing us Your Personal Information or by making use of the features provided by the Website, You hereby giving authorization for the collection, storage, processing, disclosure and transfer of Your Information in accordance with the provisions of this Privacy Policy.
You have the option to withdraw the authorization or consent on collecting of Your Personal Information out of Your free will.
For withdrawal, You can intimate us by sending email to info@doctorslink.in.
On the off chance that You don't give us Your Personal Information or if You withdraw the consent anytime, We might have the preference not to satisfy the reasons for which the said Personal Information was looked for and we may confine You from using the Website.
Updates in privacy policy
We have right to update or modify the terms of our privacy policy at our own tact. We will inform You about the updates in privacy policy, when You open the website. You are requested not to use services or give information, if you do not agree to our terms and privacy policy. If you use the services on behalf of someone else like children, spouse or relatives you are requested to acknowledge them to accept this privacy policy on their behalf.
Personal information collected
The data gathered from You by doctorslink might be used to identifying a person and also to provide medical information for the practitioners. Personal information includes:
1. Medical records and history,
2. Financial information such as bank accounts, credit and debit card details or other payment instrument details,
3. Health condition details,
4. Details as provided at the time of registration or thereafter; and
Information that is freely available in the public domain or accessible under the Right to Information Act, 2005 or any other law will not be regarded as personal information or sensitive personal data or information.
Practitioners Data collection
While signing up with doctorslink, we request the practitioners to present certain data, including personal information.
All the statements mention in this Privacy Policy are applied to all practitioners, and therefore requested to read and understand the statements. The Practitioners’ personally identifiable information, which they give to doctorslink, is utilized to help the Practitioners depict and distinguish themselves.
The information is entirely owned by doctorslink. Doctorslink may utilize such data for business purposes. Doctorslink likewise maintains whatever authority is needed to utilize data gave by or about the Practitioner for the distinctive reason like smooth consultation, contacting them for feedback and for services and also to describe them.
Why information is collected from public?
We collect Your Information for various purposes, including the following:
1. To contact
2. To respond to your issues,
3. For providing information to doctors to do consultations correctly
4. For proper administration
5. For processing your payment etc
Protection of Your Information
For us privacy for our esteemed client is very important. We unequivocally trust that the personal data of our clients ought not to be imparted to the outsider without the earlier consent or request from the client.
We have embraced reasonable security practices and method to guarantee that the Personal Information gathered is secure. Yet, the internet is not 100% secure and that We can't give any outright affirmation in regards to the security of Your Personal Information.
Doctorslink Consultancy Services Pvt Ltd will not be responsible in any way in relation to any breach of security or unintended loss or disclosure of information caused by Us in relation to Your Personal Information.
Cookies
We use 'Cookies' to customize your experience and thus you may recover your consultation at any time. A cookie is a small piece of data that is sent to your browser from a web server and stored on your computer's hard drive. This helps to store information about Your consultation and to recognize Your PC.
Links
Doctorslink contains links of third party sites. Doctorslink Consultancy Services Pvt Ltd is not responsible for the privacy practices of third party sites. If you decide to access any of the third-party sites linked to the Websites, You do this entirely at Your own risk.
Correcting Inaccuracies or updating personal information
For any updates and modification of Your personal information, You may send mail to info@doctorslink.in which will be addressed within a reasonable period of time. If Your Personal Information is stored as part of Your profile on the Website, You can overhaul Your profile on the profile pages of the Websites.
You are not permitted to utilize the Website or the Services of the Website if any of the terms of this Privacy Policy are not in accordance with the applicable laws of your country.
Cancellation and Refund Policy
i. In the event that, the Practitioner with whom User has booked a paid appointment via the Website or android application, has not been able to meet the User, User will need to write to us at info@doctorslink.in within 48 hours from the occurrence of such event; in which case, the bank service charges will be deducted from the amount mentioned on the Website will be refunded to the User within the next seven (7) business days in the original mode of payment done by the User while booking. In case where the User, does not show up for the appointment booked with a Practitioner, without cancelling the appointment beforehand, the amount will not be refunded, and treated. However, where cancellation charges have been levied (as charged by the Practitioner/Practice), you would not be entitled to complete refund even if you have cancelled beforehand.
ii. Users will not be entitled for any refunds in cases where, the Practitioner is unable to meet the User at the exact time of the scheduled appointment time and the User is required to wait, irrespective of the fact whether the User is required to wait or choose to not obtain the medical services from the said Practitioner.
